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Privacy Policy

Aozzby Global Services Private Limited ("we," "our," or "us") is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our e-commerce website and make purchases through our platform.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. We will update this policy as needed to reflect any changes in our practices or legal requirements.


1. Information We Collect

We collect the following types of information to enhance your shopping experience:

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect your name, email address, shipping address, phone number, and other relevant details required to fulfill your order or provide customer service.

  • Order Information: Includes details about the products you purchase, your order history, and your shipping preferences.

  • Technical Data: This includes IP address, device type, browser type, operating system, and time zone settings.

  • Usage Data: Information on how you interact with our website, including pages viewed, time spent on the site, and actions taken.

  • Cookies and Tracking Technologies: We use cookies and similar tools to remember your preferences, track items in your cart, and collect website analytics.

Note: We do not collect or store credit card or sensitive payment information on our servers. All payments are securely processed through third-party payment gateways.


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Improve website performance and user experience

  • Communicate order updates and provide customer support

  • Send marketing and promotional offers (with your consent)

  • Detect and prevent fraudulent or unauthorized activity


3. Sharing Your Information

We only share your data in the following cases:

  • With Service Providers: Trusted vendors who assist with order processing, shipping, payment handling, or marketing.

  • For Payment Processing: Your payment is securely processed via third-party payment gateways.

  • For Legal Compliance: If required by law, court order, or to enforce our terms and policies.

  • In Business Transfers: Your data may be transferred if we undergo a merger, acquisition, or sale of assets.


4. Data Security

We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.


5. Data Retention

We retain your personal data only for as long as needed:

  • Account and Order Data: Stored while your account remains active or until your orders are fully processed.

  • Usage Data: Retained for 7 to 21 days for analytics and service improvement.

After this period, your information will be securely deleted or anonymized in accordance with data protection laws.


6. Your Rights

Depending on your location and applicable laws, you may have the following rights:

  • Access your personal information

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to the use of your data for marketing

  • Request data portability to another provider

To exercise any of these rights, contact us using the information in Section 11.


7. Cookies

We use cookies to improve your browsing and shopping experience. You may disable cookies through your browser settings, but doing so may affect certain website features.


8. Third-Party Links

Our website may link to third-party services such as payment providers or shipping partners. We are not responsible for their content or privacy practices. Please review their respective privacy policies before submitting personal information.


9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will delete it immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Aozzby Global Services Private Limited
L-29, East Court, Viman Nagar, Near Vadgaon Sheri, LGS No. 207, Pune – 411014

📞 Phone: +91 7300459955
📧 Email: support@aozzby.com

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