Privacy Policy

Privacy Policy

Aozzby Global Services Private Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our e-commerce website, Aozzby Global Services Private Limited, and make purchases through our platform.

We prioritize transparency and will keep you informed of any updates to this Privacy Policy as we continue to enhance our e-commerce services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to facilitate your shopping experience:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect your name, email address, shipping address, phone number, payment details (such as credit card information), and other necessary information.
• Order Information: Details related to your purchases, including product information, order history, shipping preferences, and other transaction-related data.
• Technical Data: This includes IP addresses, device type, browser type, time zone settings, and other technology-related information used to access our website.
• Usage Data: Information about how you navigate and interact with our website, such as pages viewed, time spent on the site, and shopping preferences.
• Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, track your shopping cart, and collect analytics data.

2. How We Use Your Information

We use the information collected for various purposes, including:

• To Process Transactions: To process and fulfill your orders, manage shipping, and provide customer support.
• To Improve User Experience: To enhance our website’s functionality, personalize your shopping experience, and make navigation more efficient.
• To Provide Customer Support: To respond to inquiries, manage returns or exchanges, and address any issues with your orders.
• Marketing and Promotions: With your consent, we may send promotional offers, updates on new products, and personalized recommendations based on your previous purchases and preferences.
• Fraud Prevention: To detect and prevent fraud, identity theft, and other illegal activities.

3. Sharing Your Information

We only share your information with third parties in the following situations:

• Service Providers: We share your data with third-party vendors who assist us in operating our e-commerce platform, processing payments, fulfilling orders, managing shipping, and conducting marketing activities.
• Payment Processing: Your payment information is shared with secure third-party payment processors, and we do not store your complete credit card information on our servers.
• Legal Compliance: We may disclose your data if required by law, court order, or to enforce our Terms of Service.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your personal and payment information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Personal Information: We will retain your personal information for optimization and user experience as long as your account is active or as needed to provide you with services.
• Usage Data: We may retain usage data for 7 to 21 days to analyze trends and improve our services.

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to access your personal information.
• Correction: The right to correct inaccurate or incomplete data.
• Deletion: The right to request deletion of your data.
• Objection: The right to object to the processing of your data for marketing purposes.
• Portability: The right to request a transfer of your data to another service provider.

To exercise these rights, please contact us at the details provided in the "Contact Us" section below.

7. Cookies

We use cookies to enhance your shopping experience by remembering your preferences and tracking your cart. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, shipping carriers). We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our e-commerce practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it periodically. The "Effective Date" at the top will indicate when the policy was last updated.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Aozzby Global Services Private Limited
2rd Floor, 10/523, Kaveri Path, Mansarovar Sector 1, Mansarovar, Jaipur, Rajasthan 302020
Phone: (+91) 9773341580